In-house training for service company employees using information technology

  • Lubov K. Ilyashenko Tyumen Industrial University - Russia
  • Zhanna V. Smirnova Minin Nizhny Novgorod State Pedagogical University - Russia
  • Olga I. Vaganova Minin Nizhny Novgorod State Pedagogical University - Russia
  • Svetlana N. Kaznacheeva Minin Nizhny Novgorod State Pedagogical University - Russia
  • Natalia V. Bystrova Minin Nizhny Novgorod State Pedagogical University - Russia
Keywords: service company, employees, higher education institution, students, information technology.


The article reveals the structure of the content of in-house training and retraining of employees, reflects the principles on which training is based and the functions that are performed by in-house professional training. Throughout the world and in Russia in particular, the subject of increased attention is the introduction of information technology. Therefore, the authors consider the in-house training of employees of the service company using the designated technologies. The agency Registration Agency, a limited liability company, was considered in the article. In 2018, among its employees, a survey was conducted that revealed the desire of employees to improve their skills through electronic courses provided by Nizhny Novgorod State Pedagogical University. It was attended by 30 respondents. After the meeting, employees were asked to undergo training on the organization of personal effectiveness. The training was conducted successfully and, based on the data obtained, we concluded that there is a need for further closer cooperation between organizations, therefore, we presented a plan of interaction between Nizhny Novgorod State Pedagogical University named after Kozma Minin and the Registration Agency limited liability company, the result of which in the future should be the achievement of benefits for both parties, that is, an increase in the intensification of the organization’s activities "and The effectiveness of the training of future graduates of the “Service” field of study.


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How to Cite
Ilyashenko, L. K., Smirnova, Z. V., Vaganova, O. I., Kaznacheeva , S. N., & Bystrova, N. V. (2020). In-house training for service company employees using information technology. Religación. Revista De Ciencias Sociales Y Humanidades, 5(23), 105-110. Retrieved from