Needs analysis study on the development of multicultural counseling gamification modules for counselors in training

  • Nurul Ain Mzohd Daud Universiti Pendidikan Sultan Idris - MALAYSIA
  • Norazani Ahmad Universiti Pendidikan Sultan Idris - MALAYSIA
  • Hapsah Md Yusuf Universiti Pendidikan Sultan Idris - MALAYSIA
  • Laili Farhana Ibharim Universiti Pendidikan Sultan Idris - MALAYSIA
Keywords: Gamification, multicultural counseling competency, pedagogy, counselors in training


Gamification in higher education is a new way in the learning environment for the 21st century. It has become an effective pedagogical tool to increase students’ involvement through immediate feedback on learning activities that allow them to reflect on what they are learning. The use of games as a pedagogical strategy is the basis for student-centered pedagogy as they help promote a flexible teaching and learning environment that is in line with the curriculum stated in counselor education. To date, little research has been carried out that incorporates games in multicultural counseling pedagogy; hence, research needs to be conducted pertaining to this aspect. The article will highlight the development of a multicultural counseling gamification module known as “Immerse” based on the Gamified E-learning Design Process Model proposed by Malas and Hamtini. The Gamified E-learning design process consists of five stages; Planning, Design, Development, Deployment, and Review. The article highlights the first stage of the development of a multicultural gamification module which involves the survey on the needs analysis for constructing the criteria and elements of the module. The findings indicated that there was positive feedback in terms of respondents’ needs for gaming platform to enhance their multicultural counseling competencies. Additionally, the implications of the study that help plan and design the multicultural counseling competency module will also be discussed.


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How to Cite
Mzohd Daud, N. A., Ahmad, N., Yusuf, H. M., & Ibharim, L. F. (2019). Needs analysis study on the development of multicultural counseling gamification modules for counselors in training. Religación, 4(15), 115-121. Retrieved from