Empirical evidence of job satisfaction among employees at sharia compliance hotel
Abstract
Nowadays, there are growing demands of sharia compliance hotels in Malaysia due to increasing number of Muslims visitors in this country. Basically, the ultimate aims of sharia compliance hotels establishment are to fulfill customer needs in the area of halal accommodation and food providers. Most of the research in this area are focusing on success factors towards increasing customer’s satisfaction and lack of empirical evidence on study of employee satisfaction. Therefore, the purpose of this research is to determine factors that influence job satisfaction at the sharia compliance hotel. The main objective of this research is to study the relationship between work environment, reward, training, supervisor support and job satisfaction in the sharia compliance hotel. This research employed a quantitative research methodology thru questionnaire segregation. 135 copies of the questionnaire segregate in Melaka sharia compliance hotel among employees. The study used the data analysis through Statistical Package for Social Science (SPSS). The findings indicate that the work environment is the most influential and has resulted in a significant on job satisfaction among employees in Melaka sharia compliance hotel.
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