Evidencia empírica de satisfacción laboral entre los empleados del hotel de cumplimiento de la sharia
Resumen
Hoy en día, hay crecientes demandas de hoteles de cumplimiento normativo de la Sharia en Malasia debido al creciente número de visitantes musulmanes en este país. Básicamente, los objetivos finales del establecimiento de hoteles de cumplimiento normativo de la Sharia son satisfacer las necesidades de los clientes en el área de alojamientos de Halal y proveedores de alimentos. La mayor parte de la investigación en esta área se centra en los factores de éxito para aumentar la satisfacción del cliente y la falta de evidencia empírica sobre el estudio de la satisfacción de los empleados. El objetivo principal de esta investigación es estudiar la relación entre el entorno laboral, la recompensa, la capacitación, el apoyo del supervisor y la satisfacción laboral en el hotel de cumplimiento normativo de la Sharia. Esta investigación empleó una metodología de investigación cuantitativa a través de la segregación de cuestionarios. 135 copias del cuestionario se segregan en el hotel de cumplimiento de la sharia de Melaka entre los empleados. El estudio utilizó el análisis de datos a través del Paquete Estadístico para Ciencias Sociales (SPSS). Los resultados indican que el ambiente de trabajo es el más influyente y ha resultado en una significativa satisfacción laboral entre los empleados del hotel de cumplimiento de la sharia de Melaka.
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