Determinants of employee retention in the private service sector in Malaysia

  • Rosalind Joyce Universiti Teknologi Malaysia - MALAYSIA
  • Fauziah Sh. Ahmad Universiti Teknologi Malaysia - MALAYSIA
Keywords: Employee retention, Work-life balance, Job satisfaction.

Abstract

This paper looks at the retention of employees particularly among the private service sector employees in Malaysia. The results show that all 4 elements which are flexible work arrangements, compensation management, social networks and employer branding affects job satisfaction which in turn influences employee retention. This paper contributes to business practices by offering the right approaches to implement work-life balance and retention activities in the private service sector in Malaysia. Further research needs to be done on the public sector employees.

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Published
2019-11-30
How to Cite
Joyce, R., & Ahmad, F. S. (2019). Determinants of employee retention in the private service sector in Malaysia. Religación. Revista De Ciencias Sociales Y Humanidades, 4(21), 17-22. Retrieved from https://revista.religacion.com/index.php/religacion/article/view/506