The relationship between efficiency and level of satisfaction on Continuing Professional Development among teachers

  • Mohd Jasmy Abd Rahman Universiti Kebangsaan Malaysia - Malaysia
  • Low Weng Sheng Universiti Kebangsaan Malaysia - Malaysia
  • Nur Kamariah Ensimau Universiti Kebangsaan Malaysia - Malaysia
Keywords: Technology and Information Skills, Service Satisfaction Training, Online, Teachers.


The aim of this study was to identify the level of efficiency among teachers in Bachang Zone and their satisfaction towards online Continuing Professional Development (CPD). The survey has been conducted among 181 respondents in Bachang Zone, Malacca in order to identify the relation between teachers' level of knowledge on ICT  and their satisfaction based on gender and ages. The study showed that teacher who has more knowledge in ICT where have a high satisfaction. However, the comparative analysis found that teachers’ efficiency on ICT was varied by gender, not by age. Meanwhile, the level of CPD satisfaction were significant by gender and age. Therefore, this study suggested that various educational organizations should provide teachers with assistance in ICT and improve the training website system to be more user-friendly and the similar conducted in rural areas also mostly welcomed.


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Author Biography

Mohd Jasmy Abd Rahman, Universiti Kebangsaan Malaysia - Malaysia

Corresponding author. Center of Teaching and Learning Innovation, Faculty of Education, Universiti Kebangsaan Malaysia, 43600 Bangi, Selangor, Malaysia


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How to Cite
Abd Rahman, M. J., Weng Sheng, L., & Kamariah Ensimau, N. (2019). The relationship between efficiency and level of satisfaction on Continuing Professional Development among teachers. Religación. Revista De Ciencias Sociales Y Humanidades, 4(22), 226-233. Retrieved from