Identificación de los factores que afectan el estrés laboral (Estudio de caso: Sucursales del Banco de Comercio de Khorasan Razavi)
Resumen
El estrés es un factor multidimensional (estrés laboral, estrés mental y agotamiento) que puede afectar aspectos del desempeño individual. Entre las amenazas físicas, químicas, ergonómicas y biológicas se encuentra el quinto peligro principal en los lugares de trabajo, algunos de cuyo comportamiento organizacional se ha denominado estrés relacionado con el trabajo, como la enfermedad del siglo. El propósito de este estudio fue examinar y priorizar los factores que afectan el estrés laboral de los empleados en la sucursal de Trade Bank of Khorasane Razavi. La metodología de esta investigación se basó en el coeficiente de correlación de Pearson y la regresión lineal simple. El muestreo se realizó en base al muestreo por conglomerados y se utilizó el software SPSS para analizar los datos. Los resultados de la investigación mostraron que las políticas organizacionales con un coeficiente de correlación de 927 son el primer factor y el factor más influyente en el estrés laboral.
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