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O objetivo geral desta pesquisa consistiu em analisar o nível de incidência da síndrome de burnout no desempenho laboral dos servidores públicos do GAD do cantão de Valencia. Metodologicamente, o estudo foi conduzido utilizando uma abordagem quantitativa, métodos descritivo-correlacionais, análise fatorial e correlação de Spearman (rho). A população foi composta por 303 funcionários e a amostra foi constituída por 90 participantes selecionados por amostragem aleatória simples. Os resultados evidenciaram que os fatores de burnout apresentaram variáveis explicativas adequadas com múltiplos construtos, e o desempenho laboral associou-se a maiores níveis de flexibilidade, responsabilidade e flexibilidade. Do mesmo modo, a análise correlacional revelou uma relação estatisticamente significativa entre as duas variáveis, indicando que a satisfação no trabalho está positivamente relacionada à satisfação. Em conclusão, o burnout constitui um importante fator organizacional que afeta o desempenho laboral. Portanto, faz-se necessário fortalecer as estratégias institucionais de proteção e segurança para aprimorar a eficiência dos recursos humanos.
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