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O estudo analisou a influência das ferramentas tecnológicas da indústria 4.0 na eficiência da gestão da manutenção veicular pública na cidade de Cuenca. O objetivo principal foi determinar como tais ferramentas incidem na eficiência operacional da manutenção de veículos públicos durante o ano de 2025, com o propósito de reconhecer as oportunidades de melhoria nos processos operacionais institucionais. A pesquisa foi do tipo exploratória, descritiva e correlacional, utilizando como técnica o levantamento por questionário (survey), aplicado a 45 funcionários de áreas administrativas e operacionais. Os dados coletados foram analisados estatisticamente com um modelo de regressão linear múltipla para determinar a relação entre as variáveis independentes (ferramentas tecnológicas 4.0, nível de implementação e integração de sistemas de manutenção) e a variável dependente (eficiência da gestão). Os resultados mostraram que a variável que mais afeta a eficiência da manutenção é a integração de sistemas (p = 0,000), enquanto as demais variáveis não apresentaram resultados estatisticamente significativos. Conclui-se que a eficiência das instituições está relacionada com o grau de integração e uso de tecnologia, o que cria um modelo de gestão inteligente orientado para a transformação digital e a sustentabilidade do setor público.
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